[{"ID":20,"Title":"Why Is Equipment Insurance Called An Inland Marine Floater?","Description":"You may be wondering why our equipment policy is called an “Inland Marine Equipment Floater Policy.”  It sounds like something made for sea life right?  Inland Marine Equipment covers movable or transportable equipment and other types of property.  It evolved from the term Ocean Marine insurance, for equipment transported by boat, to Inland Marine insurance for equipment on land or in transit.  It is now commonly referred to as a Floater policy, since the coverages float with or follow the equipment wherever it goes (as long as that territory is not excluded on the policy)","CategoryName":"Camera Gear"},{"ID":21,"Title":"What is Equipment That Goes Afloat, Above, and/or Underwater (including snow)?","Description":"On our online equipment program, you can add the optional Above or Underwater coverage if you plan to take your gear on a boat or underwater (i.e. an underwater camera operator).  Snow would also be considered water.  If you are filming near or next to water (and not physically above), then you do NOT need to add this extra coverage since accidents involving water will still be covered in this case.  This can be added annually or on a temporary basis on your annual policy by endorsement.  This is also available on our short-term rented equipment polices.","CategoryName":"Camera Gear"},{"ID":22,"Title":"What is Continuing Rental Fees Coverage?","Description":"

If you are renting equipment from a rental house or\nequipment owner and have a claim, continuing Rental Fees reimburses a rental\nhouse or equipment owner for their loss of\nincome (rental fees) during the claims process. \nThis coverage is an option made available with Rented Equipment From\nOthers coverage.  It has a 72 hour time deductible (waiting period) and will pay up to the limit you select for this\noption.  If you’re renting equipment from\nother people or rental houses, we recommend checking your rental contracts to\nsee if you’re responsible for this loss of income.  If yes, Continuing Rental Fees should\nbe purchased.


","CategoryName":"Camera Gear"},{"ID":23,"Title":"Scheduled vs. Unscheduled Owned Equipment","Description":"

On the Athos\nEquipment program, any individual item that costs more than $5,000 to replace\nwith a new item (including sales tax) must be itemized or scheduled onto the\npolicy.  Scheduled means Athos has the make, model, serial number (if\napplicable), and replacement cost on file. \nAll other individual items that cost $5,000 or less to replace with\na new item (including sales tax) are unscheduled equipment. 

The rate is the\nsame to cover both scheduled and unscheduled items.  If you have a set of\nequipment that cannot be sold separately, that entire set would be considered 1\nsingle item, which, if valued over $5,000, must all be scheduled. 

We take the\ntotal amount of owned equipment you provide and subtract the total of scheduled\nitems to calculate your unscheduled limit. \nIf you do not schedule your equipment valued more than $5,000, that\nequipment will not be covered in the event of a claim. 

","CategoryName":"Camera Gear"},{"ID":24,"Title":"What Is A Deductible?","Description":"

In the event of a\nclaim, the deductible is the amount you as the policyholder are responsible for\nbefore a claim payment is made.  This\ndoesn’t mean you actually pay this amount. \nWhen a claim is paid out, the carrier usually subtracts the deductible\nfrom the total claim payout.  For\nexample:

\n\n

Total claim payout is\n$10,000

\n\n

Deductible: $1,000

\n\n

The insurance carrier\nwould write a check to you for $9,000

\n\n

This is because\n$10,000 - $1,000 (deductible) = $9,000

\n\n

Deductibles are\nusually found on equipment, property, and auto physical damage policies, but\nthey can be implemented for other lines of coverages too such as General Liability\nand professional lines.  Deductibles can\nalso be taken in the form of time (for example, you have to wait 3 days before\nthe benefit pays out).  Insurance carriers\nusually enforce deductibles to prevent small or frivolous claims.



","CategoryName":"Camera Gear"},{"ID":25,"Title":"What is Rental Reimbursement Coverage?","Description":"

Rental reimbursement covers the out of pocket rental fees\nafter you have a claim on your owned equipment. \nThis is similar to the concept of rental car coverage on your personal\nauto insurance, where the cost to rent another car after an accident would be\ncovered, except this is for your equipment. \nThe purpose is to minimize the extra costs to continue working.  For example, if your equipment was burned in\na fire, and you have a job coming up next week, this covers the cost associated\nwith temporarily renting additional equipment to get the job done while your\nclaim is being settled.  Rental\nreimbursement is an optional coverage you can purchase with Owned Equipment\ncoverage.  It has a 72 hour waiting period (time deductible).        

","CategoryName":"Camera Gear"},{"ID":26,"Title":"What is Voluntary Parting Or False Pretense Coverage","Description":"
Voluntary Parting is known as Fraudulent Renters coverage.  If you are an equipment rental house or someone who rents out gear to others unaccompanied by you, it is common practice to require your renters to carry their own insurance to protect the rented gear against theft or damages.  But if the renter never returns your gear, all insurance policies have a fraud exclusion, so the policy will not cover this criminal act.  This is one of the greatest risks of operating a rental business, especially since insurance policies do not automatically cover this type of fraud.  

At Athos, we offer the option to add up to $100,000 of Voluntary Parting or False Pretense Coverage on our online equipment policy to protect against this very type of risk.  It has to be purchased together with the Rented Equipment To Others Coverage option.  For larger rental house operations (needing more than $100,000 in coverage) we can provide full coverage for these larger sized companies through other programs we offer at Athos. 
","CategoryName":"Camera Gear"},{"ID":29,"Title":"How do I file an equipment claim?","Description":"

If you have a claim\n(or potential claim), please email service@athosinsurance.com or call our offices at 626-716-9800. \nAn Athos Team member will email you a claim form to complete and email\nback to our office.  

This will begin the\nclaim submission process.  If you are\nfiling a theft claim, be sure to file a police report\nimmediately (in the city where the theft occurred).  The claims adjuster will require this during\nthe adjusting process.     

","CategoryName":"Camera Gear"},{"ID":30,"Title":"What happens if I don't have a receipt or proof of ownership of my gear?","Description":"

In the event of a claim, you will need\nto provide the insurance carrier with proof of ownership of the involved\nequipment. If you no longer have a copy of the original purchase invoice(s) for\nthe involved equipment, the assigned claims specialist will work with you on\nhow to support your proof of ownership.

","CategoryName":"Camera Gear"},{"ID":35,"Title":"What's the difference between an Additional Insured and Loss Payee?","Description":"

When you have a\nGeneral Liability policy, you can name a location, city/government office, or\nrental house as an Additional Insured.  When you have an equipment floater (Inland Marine) policy, you can name\na vendor or rental house as a Loss payee.  Some venues will require both, so it’s important to understand the\ndifference.  

A General Liability policy\ncovers Third Party Bodily Injury (injury to bystanders and spectators who are\nnot employees, or cast/crew members). \nYour policy will defend any additional insureds named on your policy\nonly if BOTH your company and your Additional Insured are named on the lawsuit.  

An equipment floater policy covers the theft\nand damages of the covered equipment. \nYour policy can name an entity or individual as a loss payee if they\nhave a financial interest in the equipment (i.e. they own the equipment).  When a company is named as a loss payee, it\nmeans a claim check can be made payable directly to the loss payee.  It does NOT necessarily mean the loss payee\ncan file a claim on the policyholder’s policy.

","CategoryName":"Camera Gear"},{"ID":36,"Title":"Who can I name as a Loss Payee?","Description":"

A Loss Payee is a\ncompany or individual who has a financial interest in the equipment being\ncovered.  For example, if you are renting\nequipment from a rental house, the rental house would be the Loss Payee because\nthey own the equipment.  Another example\nwould be if you are leasing equipment to own. \nThe lending company (bank) would be the Loss Payee because they have a\nfinancial interest in the equipment, where the equipment is the collateral.  

","CategoryName":"Camera Gear"},{"ID":37,"Title":"Do I have to be a US resident or business to have coverage?","Description":"

At Athos, we are only\nlicensed to sell insurance to US residents, US businesses, and individuals in\nthe US through a visa.  If you are applying\nfor a short-term policy for a production or equipment rental, and are\npartnering with a US production company, you could conduct the entire rental\nthrough their company.  We are then able\nto insure that other company because they\nare based in the US.  This would also require that you have\na contract in place with the US-based company to show the legal relationship.

\n\n

Otherwise, the proper\nway to insure your company is to find a broker in your country who can insure your\ngear worldwide.

","CategoryName":"Camera Gear"},{"ID":38,"Title":"Is my equipment covered when I take it outside the United States? ","Description":"

Yes, the online equipment program Athos offers is\nworldwide.  The only exception is that\ncountries with US Sanctions are not covered (i.e. Iran, Iraq, North\nKorea).  You can always reference these\ncountries here https://www.treasury.gov/resource-center/sanctions/programs/pages/programs.aspx as they are continuously\nupdated by the US Department of Treasury.   \n

\n\n

Please be mindful that if you are traveling through\nany of these countries, there would be no coverage at that time.  Also, please note our policy has a $25,000\ncap in coverage in the country of Mexico.

","CategoryName":"Camera Gear"},{"ID":39,"Title":"Is my equipment covered when I check in my bags on an airline?","Description":"

Yes, the online\nequipment program Athos offers covers damages or theft while in the care of an\nairline

","CategoryName":"Camera Gear"},{"ID":40,"Title":"How do I issue a Certificate of Insurance for my equipment policy?","Description":"

To issue your own certificates:

  1. Click on the “Client Login” link on the top right of the screen, and login
  2. From your dashboard, click on “Issue Certificates”
  3. Click on “Issue New Certificates (new vendors)” if this is for a new vendor
  4. Enter the rental house name and address.  If you have made any changes to your policy, please click on the “Choose Endorsement” drop down To select the most recent coverage.
  5. Click on “Create Certificate” 
  6. Repeat as needed

","CategoryName":"Camera Gear"},{"ID":41,"Title":"Are Drones covered by my policy?","Description":"

The current online equipment program currently DOES NOT\ncover the actual drone itself or any equipment used as payload (when you attach your equipment to a drone). 

If you are looking for a proper separate Drone/Aviation policy (liability and hull coverage), please email us at service@athosinsurance.com to request an application.

","CategoryName":"Camera Gear"},{"ID":42,"Title":"How do I update my equipment policy (bought equipment, sold equipment, update policy information)?","Description":"

      1. Short-Term Rented Equipment From Others Increase OR
      2. All Other (Annual Changes or Special Requests)

","CategoryName":"Camera Gear"},{"ID":48,"Title":"How can I increase my rented equipment from others coverage temporarily?","Description":"

If you have an annual owned equipment policy, you can\nrequest a temporary endorsement to increase your Rented Equipment From Others\nlimit for a short period of time.  This is\nperfect for people who need to rent a high valued rental a few times a\nyear.  When you add the temporary\nendorsement, it may be more cost effective since you’re only charged for\ntemporary time versus the whole year. \nThe minimum charge for each of these endorsements starts at $60\n(depending on the number of days and value of rented equipment).   There are 2 ways to request a temporary\nendorsement:

ONLINE:

EMAIL US at service@athosinsurance.com the following:





","CategoryName":"Camera Gear"},{"ID":49,"Title":"What kind of equipment is covered under the Owned Production, Sound, Cameras, and Event Equipment?","Description":"

The equipment program\npolicy form defines the covered Production Equipment as: Cameras, camera\nequipment, sound, audio visual, lighting and grip equipment, communications\nequipment, portable electric equipment, editing and projection equipment,\noffice personal property, generators, mechanical effects equipment, props,\nsets, wardrobe, event  equipment,\ntheatrical equipment, computer equipment \nincluding desktops, laptops and monitors, and all similar personal\nproperty and any related production equipment. \nAny one item cannot exceed $150,000 in replacement value.

","CategoryName":"Camera Gear"},{"ID":50,"Title":"What kind of equipment is covered under the Owned Sports, Leisure and Recreational Equipment?","Description":"

The equipment program\npolicy form defines the covered Sports, Leisure & Recreational Equipment\nas: Sporting goods and equipment, gym and fitness equipment, business personal\nproperty, sport event property, race timing machines, racing chips, banners,\noffice personal property, ROTC related equipment, rock climbing equipment,\nkayaks, non-motorized boats less than 13 feet in length, canoes, water sports\nequipment, and any related Sports & Recreational equipment not to exceed\n$150,000 any one item.

","CategoryName":"Camera Gear"},{"ID":51,"Title":"What kind of equipment is covered under the Owned Musical Instruments and Sound Equipment?","Description":"

The equipment program\npolicy form defines the covered Musical Instruments and Sound Equipment as\nMusical Instruments, sound equipment, vintage and classical musical\ninstruments, similar personal property, office personal property, and any\nrelated musical equipment not to exceed $150,000 any one item.

","CategoryName":"Camera Gear"},{"ID":57,"Title":"With mostly sound equipment, should I choose Production or Musical and sound equipment?","Description":"

If you are looking to\ninsure your sound equipment, it can be eligible for both\nProduction/Camera/Photo equipment AND the Musical Instruments/Sound\nequipment.  The rate is slightly less\nunder the Musical Instruments/Sound Equipment classification. 

\n\n

However, please note\nthat if you have any gear this is solely production or film related (i.e. a\ncamera, lens), this has to be classified under the Production/Camera/Photo\nequipment.  Similarly, if you have a\nmusical instrument (i.e. a guitar or piano), this has to be classified under\nMusical Instruments/Sound Equipment.

","CategoryName":"Camera Gear"},{"ID":58,"Title":"When do I need a rental contract for valid coverage?","Description":"

ALWAYS. In order to\nhave a valid rental for coverage to apply, there must be an activated rental\ncontract in place before the rental occurs. \nThe rental contract should include at least the following details of the\nrental: rental dates, parties involved with the rental, items being rented,\nreplacement cost of the items being rented, responsibilities and fees of the\nrenter, insurance requirements, the responsibilities of the renter if the gear\nis damaged, stolen, or not returned in the condition it was picked up in,\nsignatures/dates of both parties to activate the contract.  The contract is a legal document.  We recommend that the rental agreement be\nreviewed by an attorney before implementing these contracts.

","CategoryName":"Camera Gear"},{"ID":59,"Title":"Why do I have to go through extra security when applying for online equipment coverage?","Description":"

There are 2 main\nreasons for extra security when applying:

\n\n

1)    \nAt\nAthos, we want to make sure all policyholders are true to the identity of the\napplicant details.  This is also to\nprotect the rental houses and equipment owners who depend on applicants to be\ntruthful when applying for their insurance policies. 

\n\n

2)    \nYou\nmay be asked to provide more details about rental houses and limits per rental\nhouse.  Since our process is quick to\npurchase and issue certificates (within minutes), we want to make sure your\nequipment limits are accurate before submitting your certificates to your\nvendors.  This may seem somewhat\nbackwards, but it will save you a lot of headache and liability if you\nunderinsure yourself.  If you underinsure\nyourself and have a total loss, the rental houses can come after you personally\nfor the balance.

","CategoryName":"Camera Gear"},{"ID":60,"Title":"Does my equipment policy automatically renew?","Description":"

No, all policies have\nto be renewed by you each year.  This can\nbe done online or by paying with a check in the mail upon receiving your\nrenewal quote.  At Athos, we do not store\nany credit card information, and we do not automatically renew policies by\ndefault.

","CategoryName":"Camera Gear"},{"ID":61,"Title":"How do I make changes to my equipment renewal?","Description":"

60 days before your renewal date, all eligible accounts will\nreceive a renewal quote.  You can either\nrenew directly online or by paying with a check in the mail.  However, if you wish to make changes, you can\nlog into your account and do the following:

  1. Click\non Manage Your Renewal
  2. Click\non “Edit Renewal Quote” (top center)
  3. Review\nand edit each pre-filled application page as desired.  You will notice the premium on the top center\nupdates as you make changes, so you can see how it affects the price
  4. Once\nyou finalize all your changes, click through to the end to make payment to\nrenew

","CategoryName":"Camera Gear"},{"ID":62,"Title":"What's the difference between Additional Insured and Loss Payee","Description":"

When you have a\ngeneral liability policy, you can name a location, city/government office, or\nrental house as an “additional insured.” \nWhen you have an equipment floater (inland marine) policy, you can name\na vendor or rental house as a “Loss payee.” \nSome locations will require both, so it’s important to understand the\ndifference.  

A general liability policy\ncovers Third party bodily injury (injury to bystanders and spectators who are\nnot employees, or cast, crew members). \nYour policy will defend any additional insureds named on your policy\nonly if BOTH your company and your additional insured is named on the\nlawsuit.  

An equipment floater policy\ncovers the theft and damages of the covered equipment.  Your policy can name an entity or individual\nas a loss payee if they have a financial interest in the equipment (i.e. they\nown the equipment).  When a company is\nnamed as a loss payee, it means a claim check can be made payable directly to\nthe loss payee.  It does NOT necessarily\nmean the loss payee can file a claim on the policyholder’s policy.

","CategoryName":"Events-Vendors"},{"ID":63,"Title":"Who can I name as an additional insured?","Description":"

On a General Liability policy, Additional Insureds can be\nlocations, venues, city/government entities, permit offices, unions (i.e. SAG),\npayroll companies, rental houses, or entities that have a liability interest\nassociated with your project or company operation(s).

","CategoryName":"Events-Vendors"},{"ID":64,"Title":"Do I have to be a US resident or business to have coverage?","Description":"

At Athos, we are only\nlicensed to sell insurance to US residents, US businesses, and individuals in\nthe US through a visa.  If you are\napplying for a short-term policy for an event liability coverage, and are\npartnering with a US event company, you could conduct the production through\ntheir company. We are then able to insure\nthat other company because they are based in the US.  This would also require that you have a\ncontract in place with the US-based company to show the legal relationship.

\n\n

Otherwise, the proper\nway to insure your company is to find a broker in your country who can insure  your event activities\nworldwide.

","CategoryName":"Events-Vendors"},{"ID":65,"Title":"What is General Liability coverage?","Description":"

A general liability\npolicy covers third party bodily injury (injury to bystanders and spectators\nwho are not employees, or cast/crew members).  \nSome policies may include Third Party\nProperty Damage coverage under the General liability, but it is not common with\nShort-term event policies.  It is always\nrecommended to make sure Third Party Property Damage (damage to the property of\nothers, including rented locations’ wood floors and walls) is covered.

","CategoryName":"Events-Vendors"},{"ID":66,"Title":"Why do I need to have general liability coverage as an event organizer?","Description":"

A general liability\npolicy covers third party bodily injury (injury to bystanders and spectators\nwho are not employees, or cast/crew members).  \nAs the event organizer, you are at the top (imagine a triangle).  All the liability flows to the top.  If there are claims arising from activities\nfrom vendors or subcontractors (all on the bottom of the triangle), your\norganization will most likely be named in that lawsuit as well.   This is why you must always have contracts\nbetween you and all vendors, sub-contractors, volunteers, independent\ncontractors, and companies you hire, naming your company as an Additional Insured.  On the flipside, your policy can defend your\norganization in the event of a lawsuit. 

","CategoryName":"Events-Vendors"},{"ID":67,"Title":"Why do I need to have general liability coverage as a vendor of an event?","Description":"

A general liability\npolicy covers third party bodily injury (injury to bystanders and spectators\nwho are not employees, or cast/crew members).  \nAs a vendor at an event, you are at the bottom (imagine a\ntriangle).  Your event organizer will\nrequire that you have your own policy naming them as an Additional Insured for\nany claims associated with your business. \nAs a vendor, you should always sign a contract between you and the event\nholder/organizer, outlining your responsibilities and liabilities. 

","CategoryName":"Events-Vendors"},{"ID":68,"Title":"Why should I have Non-Owned & Hired auto liability as an event organizer?","Description":"

If you are an event\norganizer, you may have staff or volunteers who use their own vehicles (or\nautos not owned by your company).  If one\nof these people run a business errand and gets into an accident causing bodily\ninjury or property damage, your organization may get sued.  This is why it’s important to carry the\nNon-Owned Auto Liability.  Moreover, if you hire (or rent) any vehicles,\nthe Hired Auto Liability would cover auto related liability lawsuits.  

\n\n

Another exposure to\nconsider is if someone is loading and/or unloading equipment into their\nvehicles.  Since a commercial general\nliability policy excludes claims arising from property being loaded and\nunloaded to and from an automobile (including trucks and vans), it’s important\nto consider having auto liability coverage. \nThe loading and unloading exposure would be covered on the auto\nliability policy.

","CategoryName":"Events-Vendors"},{"ID":69,"Title":"What is considered a low-hazard special event under the Athos program?","Description":"

Low hazard special events are those:

  1. Without\nstunts
  2. Without\nhazardous activities, or live band performances
  3. No\nmore than 500 attendees
  4. No\nlonger than 5 consecutive days
  5. Listed\nin the Eligible list: \nhttps://securelowhazardinsurance.com/athos  Click on “Covered Types of Events” If you\nfind your event on this list, you can proceed to purchase a policy from this\npage

","CategoryName":"Events-Vendors"},{"ID":70,"Title":"What qualifies as a vendor under the Athos vendor program?","Description":"

Vendors are\nbusinesses that operate to vend their business (i.e. a booth or concessionaire\nat a trade show or event) 

\n\n

The ELIGIBLE\ntypes of vendors for this program include:

\n\n

Antique &\nCollectibles; Apparel & Accessories; Arts & Crafts; Celebrity, Mascot,\nor Character Appearances/Photo Booths; Cookware; Disc-Jockey (for private\nevents less than 200 attendees); Face painting; Food & Drink; Game Trailers\nor Booths; Gift Wrap Booths; Micro-Reality Race Tracks; Photo Booth; Produce\n& Floral Vendors; Product Demos- Static; Product or Service Display\nExhibits; Retail Carts; Souvenir Sales; Sports & Camping Equipment;\nVehicles, Equipment or Hardware Sales on Display- Static; Wedding vendors (for\nweddings less than 200 attendees)

\n\n

The INELIGIBLE types\nof vendors for this program include:

\n\n

Body piercing or\ntattooing; Catering Companies; Christmas tree retail lots; Corn or Hay maze;\nDisc-Jockeys for events over 200 attendees; E-commerce selling; Entertainment\nand Film Industry Vendors; Fireworks sales & displays; Food Truck Vendors,\nHaunted attractions; Hot wax impressions; Live animals; Live Bands; Marijuana\nand other cannabis products and/or paraphernalia, Massage; Mechanical or inflatable\namusement devices; Medical testing; Motor sports activities; Nutritional/health\nsupplements; On-site installation/service/repair of products; On-site equipment\nrental; Oxygen/aromatherapy; Storefront operations; Time share sales; Tobacco\nproducts; Vehicles in motion; Watercraft exhibits on water; Weapon sales;\nWeight-loss plans or products; Wholesale business; Production Companies

","CategoryName":"Events-Vendors"},{"ID":71,"Title":"How do I apply for group vendor policies?","Description":"

At Athos, we offer a\nvery low cost group vendor rate (starting at $77.00 per vendor). 

\n\n

If you wish to apply\nfor this, please email us at service@athosinsurance.com and request for a Group Vendor Form to\ncomplete.

","CategoryName":"Events-Vendors"},{"ID":74,"Title":"How do I receive a customized group vendor link so I can offer this to all my vendors at my event?","Description":"

If you are an event\norganizer with many vendors seeking insurance coverage, we have a very low cost\ngroup vendor rate (starting at $77.00 per vendor) we offer.  We can also customize a website link for you\nwith your prefilled event details and additional insured (certificate)\ninformation.  When your vendors purchase\ntheir policies through this customized link, your preset certificates\nautomatically get issued to you (naming your company and location as additional\ninsured). 

\n\n

If you wish to apply\nfor this, please email us at service@athosinsurance.com and request for an Event Holder Website\nForm to complete.

\n\n

 

\n\n

 

","CategoryName":"Events-Vendors"},{"ID":75,"Title":"How do I file a claim?","Description":"

If you have a claim\n(or potential claim), please email service@athosinsurance.com or call our office at 626-716-9800.  An Athos Team member will email you a claim\nform to complete and email back to our office. \nThis will begin the claim submission process.  If you are filing a theft claim, be sure to\nfile a police report immediately (in the city where the theft occurred).  The claims adjuster will require this during\nthe adjusting process.     

","CategoryName":"General Info"},{"ID":76,"Title":"What's the difference between Additional Insured and Loss Payee?","Description":"

When you have a General\nLiability policy, you can name a location, city/government office, or rental\nhouse as an “additional insured.”  When\nyou have an equipment floater (inland marine) policy, you can name a vendor or\nrental house as a “Loss payee.”  Some\nlocations will require both, so it’s important to understand the\ndifference.  

A General Liability policy covers\nThird Party Bodily Injury (injury to bystanders and spectators who are not\nemployees, or cast/crew members).  Your\npolicy will defend any Additional Insureds named on your policy only if BOTH\nyour company and your additional insured are named\non the lawsuit.  

An equipment floater\npolicy covers the theft and damages of the covered equipment.  Your policy can name an entity or individual\nas a Loss Payee if they have a financial interest in the equipment (i.e. they\nown the equipment).  When a company is\nnamed as a loss payee, it means a claim check can be made payable directly to\nthe Loss Payee.  It does NOT necessarily\nmean the Loss Payee can file a claim on the policyholder’s policy.

","CategoryName":"General Info"},{"ID":77,"Title":"How can I get a copy of my policy or policies?","Description":"

Please email us at service@athosinsurance.com to request a hard copy of your policy be\nmailed to you.  All policies are emailed to\nreduce environmental impact. 

","CategoryName":"General Info"},{"ID":78,"Title":"What is your refund policy on your short-term equipment policies?","Description":"

All our short-term\nequipment policies are NON-REFUNDABLE upon purchase.  This is disclosed and electronically\nacknowledged before purchase.  Please DO\nNOT purchase a short-term policy until you are ready to move forward.  This is mandated by our insurance carrier.

","CategoryName":"General Info"},{"ID":79,"Title":"What is your refund policy on your short-term liability policies?","Description":"

All our short-term liability\npolicies are NON-REFUNDABLE upon purchase. \nThis is disclosed on our quotes. \nPlease DO NOT purchase a short-term policy until you are ready to move\nforward.  This is mandated by our\ninsurance carrier.

","CategoryName":"General Info"},{"ID":80,"Title":"What is your refund policy on your annual policies?","Description":"

Depending on the\ninsurance carrier, an annual policy typically has a minimum earned premium that\nis NON-REFUNDABLE. This can be an exact dollar amount or a percentage of the\ntotal premium. If there is unearned premium at the time of your cancellation\nrequest, this premium is eligible for a refund to you. All administrative and\nprocessing fees are NON-REFUNDABLE upon purchase. 

","CategoryName":"General Info"},{"ID":82,"Title":"How do I request a Loss History Report?","Description":"

Please email us at service@athosinsurance.com to request your Loss History Report.  Please include your policyholder name and/or\npolicy number.  We will email the form to\nyou as soon as we receive it. 

","CategoryName":"General Info"},{"ID":83,"Title":"How do I make changes to my policy?","Description":"



","CategoryName":"General Info"},{"ID":84,"Title":"Why do I need to use a rental contract or services agreement?","Description":"

It is ALWAYS\nrecommended to have a rental contract or service agreement to establish legal\nliability. The contracts must be activated before the job/event/rental takes\nplace.  

A contract should always include\nat least the following details: dates of the contract, parties involved with\nthe contract, services agreed to, (if you’re renting equipment) replacement\ncost of the items being rented, responsibilities and fees exchanged for\nservices, insurance requirements, the responsibilities of each party to the\nother, (if you’re renting equipment) what happens if rented gear is damaged,\nstolen, or not returned in the same condition at the time of pick-up,\nsignatures/dates of both parties to activate the contract.  The contract is a legal document, so we\nrecommend that the rental agreement should be reviewed by both parties’\nattorneys before implementing them.

","CategoryName":"General Info"},{"ID":85,"Title":"What are your business hours?","Description":"

Monday – Friday\n8:30am to 5:30pm

\n\n

We are located in\nCalifornia, so we are in Pacific (West Coast) Time zone.

","CategoryName":"General Info"},{"ID":86,"Title":"How does Athos and Sharegrid work together?","Description":"

Athos is proud to be\nSharegrid’s exclusive insurance partner. \nAthos provides the short-term and annual insurance made available on\nSharegrid’s website. 

","CategoryName":"General Info"},{"ID":87,"Title":"How can a Rental House become a marketing partner with Athos?","Description":"

Please email us at service@athosinsurance.com to inquire about being a marketing partner\nwith Athos.  We thrive from long and\nhealthy partnerships!

","CategoryName":"General Info"},{"ID":88,"Title":"How can I get more information about Damage Waiver programs for online communities?","Description":"

Please email us at service@athosinsurance.com to inquire about our Damage Waiver Program.  This is something we have implemented\nsuccessfully with many eligible business and/or websites wanting to offer this\nto their customers.   

","CategoryName":"General Info"},{"ID":89,"Title":"Why do I have to go through extra security when applying for online equipment coverage?","Description":"

There are 2 main\nreasons for extra security when applying:

\n\n

1)     At Athos, we want to make sure all\npolicyholders are true to the identity of the applicant details.  This is also to protect the rental houses and\nequipment owners who depend on applicants to be truthful when applying for\ntheir insurance policies. 

\n\n

2)     You may be asked to provide more details\nabout rental houses and limits per rental house.  Since our process is quick to purchase and\nissue certificates (within minutes), we want to make sure your equipment limits\nare accurate before submitting your certificates to your vendors.  This may seem somewhat backwards, but it will\nsave you a lot of headache and liability if you underinsure yourself.  If you underinsure yourself and have a total\nloss, the rental houses can come after you personally for the balance.

","CategoryName":"General Info"},{"ID":90,"Title":"Does my policy automatically renew?","Description":"

No, all policies have\nto be renewed by you each year.  This can\nbe done online or by paying with a cheque in the mail upon receiving your\nrenewal quote.  At Athos, we do not store\nany credit card information, and we do not automatically renew policies by\ndefault.

Some policies (such as General Liability or Professional Liability) may offer an auto renewal.  However, an Athos team member will always reach out to you before your renewal date to confirm if you wish to renew or not.  This will be done before the insurance carrier auto renews the policy.

","CategoryName":"General Info"},{"ID":91,"Title":"How do I make changes to my equipment renewal policy","Description":"

60 days before your renewal date, all eligible accounts will\nreceive a renewal quote.  You can either\nrenew directly online or by paying with a check in the mail.  However, if you wish to make changes, you can\nlog into your account and do the following:

  1. Click\non Manage Your Renewal
  2. Click\non “Edit Renewal Quote” (top center). 
  3. Review\nand edit each pre-filled application page as desired.  You will notice the premium on the top center\nupdates as you make changes, so you can see how it affects the price
  4. Once\nyou finalize all your changes, click through to the end to make payment to\nrenew

","CategoryName":"General Info"},{"ID":92,"Title":"How can I request for a certificate of insurance?","Description":"

For policies with\nGeneral Liability, Auto Liability, Umbrella, Excess, Workers Compensation,\nProfessional Liability (or Equipment combined with any of these coverages),\nplease email service@athosinsurance.com with the following:





For Policies through our Online Equipment Program. You can issue your own certificates anytime:

\n\n


","CategoryName":"General Info"},{"ID":93,"Title":"Can I expect to speak with an Athos representative on the phone?","Description":"

Yes!  At Athos, we happily pick up the phone to\nanswer your questions during our business hours:

\n\n

Monday – Friday\n8:30am to 5:30pm

\n\n

We are located in\nCalifornia, so we are in Pacific (West Coast) Time Zone.

","CategoryName":"General Info"},{"ID":94,"Title":"What kinds of coverages do I need for my production?","Description":"

Depending on your budget and type of production, you may\nonly need 1 or multiple lines of coverage. Some insurance carriers will package\nmultiple types of coverages, including ones you may not need.



","CategoryName":"Productions"},{"ID":95,"Title":"What is the difference between equipment liability and location liability?","Description":"

Equipment liability\nonly covers the liability associated with the maintenance, operation or use of\nequipment leased to you by a third party for the purpose of production related\nactivities.  In other words, when you\nrent your equipment from a rental house, this type of policy will satisfy their\ngeneral liability requirement.  It covers\nthe liability associated with the equipment that you’re renting (i.e. This\npolicy will respond if the gear you rented fell, causing bodily injury to a\nspectator, and he/she sued your production and the rental house for the\ninjuries)

\n\n

Location Liability\ncovers the liability associated with the rented production location/venue. This\ncovers third party bodily injury claims occurring on the premise of your rented\nproduction location.  In most cases, when\nyou purchase a location liability policy, these production policies will ALSO\ncover equipment liability.  The only\nexception would be a scheduled location type policy such as a TULIP (Tenant\nUser Liability Insurance Policy).  

","CategoryName":"Productions"},{"ID":96,"Title":"If I just need to rent equipment and no locations, what coverages do I need?","Description":"

If your project only\ninvolves renting equipment, and the locations are already covered by another\npolicy (i.e. your school’s insurance), you can simply apply for our Equipment\nFloater (Inland Marine) policy online

\n\n

https://www.athosinsurance.com/buy-equipment-insurance

\n\n

From here, you can\nquote, purchase, and issue certificates for all your rental houses instantly\nnaming them as “loss payee”.

\n\n

All applicants are\nsubject to our immediate online verification system.  If you are unable to be verified, we will\nrequire further review (which may take up to a few business HOURS\nmaximum to proceed)

","CategoryName":"Productions"},{"ID":97,"Title":"Do I have to be US resident or business to have coverage?","Description":"

At Athos, we are only licensed to sell insurance to US residents, US\nbusinesses, and individuals in the US through a visa.  If you applying for a short-term policy for a\nproduction or equipment rental, and are partnering with a US production\ncompany, you could conduct the entire rental through their company, and that\nwould work for us to insure that other company. \nThis would also require that you have a contract in place with this\nother partner to show the legal relationship.

\n\n

Otherwise, the proper way to insure your company is to find a broker in\nyour country who can insure you while living there and traveling worldwide.

","CategoryName":"Productions"},{"ID":98,"Title":"Why do I need to have all my vendors and contractors sign a contract or services agreement?","Description":"

It is ALWAYS recommended to have a rental contract or service agreement\nto establish legal liability. The contracts must be activated before the\njob/event/rental takes place.  

A contract\nshould always include at least the following details: dates of the contract,\nparties involved with the contract, services agreed to, (if you’re renting\nequipment) replacement cost of the items being rented, responsibilities and\nfees exchanged for services, insurance requirements, the responsibilities of\neach party to the other, (if you’re renting equipment) what happens if rented\ngear is damaged, stolen, or not returned in the condition it was picked up in,\nsignatures/dates of both parties to activate the contract.  The contract is a legal document, so we\nrecommend that the rental agreement  be reviewed by both parties’\nattorneys before implementing them.

","CategoryName":"Productions"},{"ID":99,"Title":"If I am filming outside of the United States, what kind of coverage do I need?","Description":"

If your production company is based in the United States and plans to\nfilm in a foreign country, you will need a foreign production policy.  A foreign production policy can include\nGeneral Liability, Equipment, Auto Liability, Workers Compensation, and Excess\nLiability.  This can be purchased\nshort-term (1 project) or annual (for multiple foreign productions). 

\n\n

The Athos online equipment policy is worldwide so this coverage does\nnot have to be purchased again on the foreign policy. If you have another\nequipment floater policy (other than Athos’ online equipment policy) please\nconfirm if it includes worldwide coverage.  

","CategoryName":"Productions"},{"ID":100,"Title":"If I am using stunts and hazardous activities, how can I get this covered on my production?","Description":"

You can apply for short-term production insurance on our website and\nindicate all your planned stunt scenes. \nThis will allow our underwriting team to review each stunt, and provide the best quote factoring in your planned stunts.  You can apply for our short-term production\ncoverage here: https://www.athosinsurance.com/shorttermproductions-insurance\n

","CategoryName":"Productions"},{"ID":101,"Title":"Why would I need non-owned and hired auto liability and physical damage?","Description":"

If you plan to rent a truck or vehicle for production use,\nyou will need this type of auto liability. This covers your production company\nif the driver causes harm or damage to other vehicles and/or people.

If a third party is injured due to your loading and\nunloading equipment from non-owned and hired autos, this also covers those\ntypes of claims.  (Third Party is a non-cast\nor non-crew member)

Non-owned and hired auto liability and physical damage\ncannot be purchased by itself.  It has to\nbe added as an option to general liability coverage on a short-term or annual\nproduction policy.

You can apply for short-term production insurance on our\nwebsite here: https://www.athosinsurance.com/shorttermproductions-insurance

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

You can apply for annual production insurance on our website\nhere: https://www.athosinsurance.com/annualproductions-insurance

","CategoryName":"Productions"},{"ID":102,"Title":"Why would I need general liability for my production?","Description":"

General Liability provides coverage for bodily Injury to\nThird Parties (3rd parties are non-cast and non-crew members such as bystanders\nor spectators). Some carriers may include Physical Damage to Third Party\nProperty/Locations if you film at a location less than 7 consecutive days\nautomatically, while others exclude it completely.

You can apply for short-term production insurance on our\nwebsite here: https://www.athosinsurance.com/shorttermproductions-insurance

\n\n\n\n\n\n\n\n

You can apply for annual production insurance on our website\nhere: https://www.athosinsurance.com/annualproductions-insurance        

","CategoryName":"Productions"},{"ID":103,"Title":"Why would I need accident medical coverage for my production?","Description":"

This is a supplementary coverage for your cast and/or crew\nfor production-related injuries if they are not covered by workers compensation\ncoverage.  If your budget does not allow\nfor workers’ compensation coverage, we recommend applying for accident medical\ncoverage at the the very least in order to offer some coverage for people\nyou’ve hired in case they suffer a production-related injury or illness.

\n\n\n\n\n\n","CategoryName":"Productions"},{"ID":104,"Title":"Why would I need Media Liability or Producer’s Errors and Omissions Coverage?","Description":"

After a distributor picks up your film for distribution,\nthey will require this policy to cover lawsuits involving defamation, invasion\nof privacy, infringement of copyright, plagiarism (resulting from the content\nof your film), etc.

","CategoryName":"Productions"},{"ID":105,"Title":"Why would I need Excess liability for my production?","Description":"

This policy covers additional limits to supplement an\nexisting general liability policy.  If\nyou are working with a venue, city or client that requires very high limits\n(more than the standard $1,000,000 per occurrence and $2,000,000 aggregate\ngeneral liability policy), the higher limits can be achieved through an excess\nliability policy.

","CategoryName":"Productions"},{"ID":106,"Title":"Why would I need Miscellaneous Equipment coverage for my production?","Description":"

If you plan to rent production equipment from a rental house\nor location, Miscellaneous Equipment or Rented Equipment From Others Coverage,\ncovers accidental damage to or theft of equipment and/or props, sets, and\nwardrobes while it is in your care, custody or control.

Please note that some carriers separate Props, Sets, and\nWardrobes as its own separate limit. \nUnder the Athos online equipment program, the Rented Equipment From\nOthers limit includes Props, Sets & Wardrobes in the total limit.

Miscellaneous Equipment allows you to issue certificates\nnaming rental houses as “loss payee”

\n\n\n\n\n\n\n\n\n\n\n\n

If you are hiring crew with equipment, it is recommended\nthat you include their total replacement value of equipment brought on set to\nthe total Miscellaneous Equipment limit. \nThis ensures that if you have a total loss, all “Hired” or “Rented”\nequipment will be covered for your production.

","CategoryName":"Productions"},{"ID":107,"Title":"Why do I need Third Party Property Damage for my production?","Description":"

If you are renting a location or space, Third Party Property\nDamage is one of the most important coverages to have.  This covers property damages to premises\nrented to you (subject to any deductibles), such as damages to floors, walls, and\nother property damage of the space.  Some\nproduction liability policies EXCLUDE Third Party Property Damage, so it’s\nimportant to check your general liability quotes for this coverage.

","CategoryName":"Productions"},{"ID":108,"Title":"What is the difference between Athletic Participant Liability and Spectator Liability insurance?","Description":"

If you are a facility owner or hosting a sports event with athletic\nparticipants, it’s important to consider purchasing General Liability with\nParticipant Liability coverage.  Athletic\nParticipant Liability covers claims made by athletic participants, whereas\nspectator liability only covers claims made by people attending the event (spectators.) 

If a participant is injured and sues you (the organizer or facility\nowner) for negligence, your General liability policy will not respond unless\nyou have Athletic Participant Liability coverage.

\n\n\n\n

If you only purchase Spectator Liability coverage, and rely on the\nparticipants to sign waivers, then this is risky, as waivers do not always\nstand in court.  If a participant signs a\nwaiver, he/she can still always take you to court for negligence.  

","CategoryName":"Sports"},{"ID":109,"Title":"What is accident medical insurance?","Description":"

Accident Medical Insurance is a secondary policy available in\nconjunction with your General Liability policy. \nLimits through Athos can be purchased up to $100,000 per person, per\naccident.  This is a no-fault based\npolicy that reimburses for medical related expenses, excess of any health\ninsurance and the policy deductible. \nThis policy is effective to prevent small injury incidents from becoming\nlarge lawsuits on the General Liability policy.

","CategoryName":"Sports"},{"ID":110,"Title":"What is the Junior Roller Derby Association, or JRDA?","Description":"

JRDA stands for the Junior Roller Derby Association.  This is an association and governing body for\njunior roller derby leagues.  Athos has a\nspecial program through this association, with discounted rates.  You can apply for the discounted rate through\nthe JRDA website after becoming a member:

\n\n

https://www.juniorrollerderby.org

","CategoryName":"Sports"},{"ID":111,"Title":"How can I get my skate park covered?","Description":"

At Athos, we can help get your private skate park covered if it is\neligible for our carrier’s program.  We\ncan offer General Liability (with athletic participant coverage), Accident\nMedical coverage, and Equipment coverage. \nYou can apply for this coverage by completing our skate park insurance\napplication and emailing it back to our office: https://www.athosinsurance.com/skate-parks

","CategoryName":"Sports"},{"ID":112,"Title":"How can I get my martial arts studio covered?","Description":"

At Athos, we can help get your martial arts studio covered if it is\neligible for our carrier’s program.  We\ncan offer General Liability (with athletic participant coverage), Accident\nMedical coverage, and Equipment coverage. \nYou can quote and purchase instant coverage online with a credit card by\nclicking here: https://www.athosinsurance.com/martial-arts-insurance

","CategoryName":"Sports"},{"ID":113,"Title":"How can I get my dance studio covered?","Description":"

At Athos, we can help\nget your dance studio covered if it is eligible for our carrier’s program.  We can offer General Liability (with athletic\nparticipant coverage), Accident Medical coverage, and Equipment coverage.  You can quote and purchase instant coverage online\nwith a credit card by clicking here: https://www.athosinsurance.com/dance-studios-insurance

","CategoryName":"Sports"},{"ID":114,"Title":"How can I get my sports camp covered?","Description":"

At Athos, we can help get your sports camp covered if it is eligible\nfor our carrier’s program.  We can offer\nGeneral Liability (with athletic participant coverage), Accident Medical\ncoverage, and Equipment coverage. Coverage can be purchased for 1 event,\nmultiple events, or on an annual basis.  You\ncan quote and purchase instant coverage online with a credit card by clicking\nhere: https://securecampinsurance.com/Athos/Highlights

","CategoryName":"Sports"},{"ID":115,"Title":"How can I get my sport event covered?","Description":"

At Athos, we can help get your sports camp covered if it is eligible\nfor our carrier’s program.  We can offer\nGeneral Liability (with athletic participant coverage), Accident Medical\ncoverage, and Equipment coverage. Coverage can be purchased for 1 event,\nmultiple events, or on an annual basis.  You\ncan quote and purchase instant coverage online with a credit card by clicking\nhere: https://securecampinsurance.com/Athos/Highlights

","CategoryName":"Sports"},{"ID":116,"Title":"How can I get my roller derby league covered?","Description":"

If you belong to, or plan to join the Junior Roller Derby Association (JRDA),\nyou can apply for discounted insurance through their website

\n\n

https://www.juniorrollerderby.org

Athos has arranged for discounted rates for\nthis association. 

\n\n

If your league is not associated with the JRDA,\nAthos can still offer very competitive rates for junior and adult roller\nderbies.  Please email us at service@athosinsurance.com\nto ask for an application.

","CategoryName":"Sports"},{"ID":117,"Title":"Do you cover adult roller derby leagues?","Description":"

Yes, Athos can offer roller derby coverage to both junior and adult\nroller derby leagues.  Please email us at service@athosinsurance.com\nto ask for an application.

","CategoryName":"Sports"},{"ID":118,"Title":"Do I need to enforce signing a waiver?","Description":"

Anytime you are conducting any athletic activities, your organization\nshould ALWAYS enforce a waiver signing system. \nWaivers should also be updated regularly and kept on file.  

","CategoryName":"Sports"},{"ID":119,"Title":"Do you cover unsupervised skate parks?","Description":"

Currently, the insurance carriers we work with are no longer covering\nunsupervised skate parks.  We will update\nthis, if the market changes.

","CategoryName":"Sports"},{"ID":120,"Title":"If I am using a drone on my production, how can I get this covered on my production?","Description":"

Drones should always be covered by an aviation policy for\nboth liability and hull (property damage) coverage.  Annual aviation policies are much more cost\neffective than short-term policies if you want to cover both liability and hull\ncoverage.  However, if you’re looking to\ncover simple drone scenes in your production, some carriers can add these to a\nshort-term production liability policy by scheduling the scene onto the\npolicy.  The cost to add liability is\nmuch less expensive than adding both liability and property damage for the\ndrone on the short-term production policies.

\n\n\n\n

You can apply for short-term production insurance on our\nwebsite and indicate the aircraft/drone stunt scene, to inquire about the cost\nto add this scene. 

  You can apply for our\nshort-term production coverage here:\nhttps://www.athosinsurance.com/shorttermproductions-insurance

","CategoryName":"Productions"},{"ID":121,"Title":"Why would I need workers’ compensation, even if I don’t have any employees?","Description":"

Workers Compensation is statutory coverage.  It also covers your cast and/or crew\n(including 1099s) for production-related injury claims.

Most people think that hiring Independent Contractors mean\nyou’re off the hook for Workers’ Compensation, but this is not the case.  If someone you hire (even a volunteer or\n1099) is injured, and he/she cannot claim any workers’ compensation coverage\nthrough their own company, he/she can go after the hiring company (your\nproduction company) for the damages.

\n\n\n\n\n\n\n\n

We recommend always asking your cast/crew if they are\ncovered by or carry their own workers’ compensation coverage.  If not, this cast/crew member should be added\nto your workers’ compensation policy.  If\nyou choose not to purchase a workers’ compensation, even if you’re hiring 1099s\nand volunteers, understand the risks involved by not covering them. It may also\nbe a good idea to have signed waivers in place for these 1099s and volunteers,\nalthough this may not always protect you in a lawsuit.   

","CategoryName":"Productions"},{"ID":126,"Title":"Can you cover productions with nudity or nude scenes?","Description":"

Unfortunately at this time, we are UNABLE to offer General Liability\nInsurance, Auto Liability and Physical Damage, Workers Compensation, or Excess\nLiability for productions involving nude scenes.  Nude scenes are defined as those where cast\nmembers are bottomless, topless (females), or showing any private parts.  Productions with swim wear or bikinis (with\nboth tops and bottoms) are still eligible for General Liability Insurance, Auto\nLiability and Physical Damage, Workers Compensation, or Excess Liability.  If your production has any nude scenes, we\ncurrently can only offer Equipment Insurance coverage (i.e. Rented Equipment or\nOwned Equipment).

","CategoryName":"Productions"}]